Q: How do I prep my deck for MasterDecker services?
A: Simply remove any furniture/planters from the deck, close all nearby windows and doors, and confirm that the hose line has access to water. We’ll do the rest.

Q: Are the chemicals used safe for my plants and pets?
A: By spraying plants down with water prior to deck cleaning/stripping, any chemicals which may land on nearby greenery will be diluted and have no harmful effects. We also take care to neutralize and properly rinse off chemicals when completed, meaning pets and vegetation are completely safe.

Q: How long does the process take?
A: Cleaning/stripping will be completed on the first available day. After a minimum of 2-3 days of drying, the staining crew will come. Times will vary depending on weather, as the deck should be dry for a period of at least 24 hours before and after staining.

Q: How long should we stay off our deck once it’s finished?
A: We recommend homeowners to give their deck at least 24 hours to fully dry after all work is completed.

Q: How often should I re-stain my deck?
A: When you see your deck fading and absorbing water rather than beading it, it’s an indication that it’s time for a new coat. This is generally every year for transparent stains, every 2 years for semi-transparent stains and every 3-5 years for semi-solid stains.

Q: What’s a good way to make my deck stand out?
A: How about a dual-tone deck? At no extra cost we can give you a unique deck that stands out amongst your neighbours.

Q: Why are oil-based stains better than water-based?
A: Oil-based stains are penetrating, which means they will have less chance of peeling as they soak into the wood and do not film on top. They are also easier to maintain by cleaning and reapplying every 2-3 years.